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Mammoth Hospital & Sierra
Park Clinics offer the services of interpreters to their patients. If you are a non-English, Limited English Proficient, deaf or hard of hearing patient, these
services are available to you at no cost. These services may be provided in
person or by telephone.
Please alert a Mammoth
Hospital & Sierra Park Clinics staff member if you need an interpreter.
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Patients are encouraged to use the services of a qualified interpreter. Some of
the risks in using friends or family members as an interpreter may include:
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Family members or
friends may not have the bilingual skills required to interpret accurately
and completely in medical settings;
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Family members or
friends may not feel bound to uphold the same standards of privacy and
confidentiality as a qualified interpreter;
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Issues may arise that
are sensitive and/or difficult to discuss through a family member or friend.
Patients can decline the interpreter services Mammoth Hospital & Sierra Park
Clinics offer.
Spanish
Interpreters
Spanish
staff interpreters are committed to support the Mammoth Hospital mission of
serving the community and providing the highest quality health care. They are
dedicated to helping providers establish a direct relationship with their
non-English or Limited English Proficient patients through accurate and complete
interpretation to increase value and successful outcomes. They follow the
Standards of Practice set forth by the California Healthcare Interpreting
Association abiding by the confidentiality policies and regulations set up by
the hospital. Interpreters are committed to support Mammoth Hospital in the
delivery of culturally competent care and to take a leadership role in
facilitating access to hospital services for non-English or Limited English
Proficient patients.
Hospital TTY: (760)
924-4215
Hospital Spanish Interpreter Services: (760) 924-4116
California Relay
Services (CRS): 1-877-735-2929 (TTY)
1-888-877-5380 (Voice)
1-888-877-5380 (ASCII)
1-888-877-5381 (Spanish)
If you have concerns regarding Interpreter Services, contact Lori Ciccarelli, Community Relations Director, (760) 924-4015, email: lori.ciccarelli@mammothhospital.com
or
State of California
Department of Health Services Licensing and Certification
464 West 4th
St. Suite 529, San
Bernardino, CA 92401.
(909) 383-4777 or
1-800-344-2896
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services