services  Interpretive Services

Interpretive Services

Mammoth Hospital & Sierra Park Clinics offer the services of interpreters to their patients. If you are a non-English, Limited English Proficient, deaf or hard of hearing patient, these services are available to you at no cost. These services may be provided in person or by telephone. 

Please alert a Mammoth Hospital & Sierra Park Clinics staff member if you need an interpreter.

Patients are encouraged to use the services of a qualified interpreter. Some of the risks in using friends or family members as an interpreter may include:  
  • Family members or friends may not have the bilingual skills required to interpret accurately and completely in medical settings;
  • Family members or friends may not feel bound to uphold the same standards of privacy  and confidentiality as a qualified interpreter;
  • Issues may arise that are sensitive and/or difficult to discuss through a family member or friend.

Patients can decline the interpreter services Mammoth Hospital & Sierra Park Clinics offer.

Spanish Interpreters
Spanish staff interpreters are committed to support the Mammoth Hospital mission of serving the community and providing the highest quality health care. They are dedicated to helping providers establish a direct relationship with their non-English or Limited English Proficient patients through accurate and complete interpretation to increase value and successful outcomes. They follow the Standards of Practice set forth by the California Healthcare Interpreting Association abiding by the confidentiality policies and regulations set up by the hospital. Interpreters are committed to support Mammoth Hospital in the delivery of culturally competent care and to take a leadership role in facilitating access to hospital services for non-English or Limited English Proficient patients.

Hospital TTY: (760) 924-4215
Hospital Spanish Interpreter Services: (760) 924-4116

California Relay Services (CRS):                           1-877-735-2929 (TTY)

                                                                   1-888-877-5380 (Voice)

                                                                   1-888-877-5380 (ASCII)

                                                                   1-888-877-5381 (Spanish) 


If you have concerns regarding Interpreter Services, contact Lori Ciccarelli, Community Relations Director, (760) 924-4015, email: lori.ciccarelli@mammothhospital.com
or
State of California Department of Health Services Licensing and Certification
464 West 4th St. Suite 529
, San Bernardino, CA 92401.
(909) 383-4777 or 1-800-344-2896



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